Privacy Policy

If you have questions about any of our policies, please contact us at: general@meliorsolutions.com

Introduction

Privacy procedure

Melior Solutions collects and processes business information about our clients, suppliers, and other interested parties, including their staff as part of our continuing business activities. This also applies to Users of our Product/Service application sites and website. Information collected and processed includes, but is not limited to, name, contact details, function, information about current and past interactions with Melior Solutions and its products, participation in working groups, events/conferences, and details of professional experience. Melior Solutions processes this information considering its legitimate interests to:

  • Maintain communications with organisations.
  • Manage activities relating to our products and services.
  • Continuous Improvement of our products & services.
  • Future collaborations and potential user tests.

No information is shared with third parties or subjected to targeted promotions.

Business information is held whilst ever there is a legitimate reason to do so and no longer than necessary, as per our data retention practices.

Individuals and organisations have a right to object to the collection and use of information for the above. Subject to the limitations in applicable law they can ask for access, rectification, restriction and/or removal of information, requests can be based where it is held and where it is used, i.e., portability. If at any time anyone has concerns about Melior Solutions’ data processing practices, or they are not satisfied with the business’ dataprotection@meliorsolutions.com 

If this process fails individuals and organisations also have a right to lodge a complaint with the Supervisory Authority for data protection in their country.

Individuals or third parties on behalf of an individual may make a Subject Access Request at any time in any form of communication to the business for a copy of any personal data or supplementary information held by Melior and we will respond without delay as per the requirements of the UK GDPR (General Data Protection Regulations 2018).

Melior Solutions undertakes to review our data protection and NIS as a whole with regard to any changes in technology, legislation or best practice. 

DBS will be acting as the data processor of Melior Solutions (“Client”) in our capacity of host of this website, which is why this policy is present on this website at www.meliorsolutions.com (“this website”) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy policy also applies to any personal data collected or received through means other than this website – for example via email, telephone or face-to-face contact.

Click here to read the remainder of the DBS processor-only privacy policy.

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